4.3/ 5
2,870 ratings · 6 written
About
Messenger, help center, Fin AI agent, and ticketing. Pricing tilts heavily toward enterprise.
Reviews
6 written · 2,864 star-only
- A
Amelia Brandt
3/29/2026 · Written review
Worth it for now
Considering alternatives as we scale.
- T
Tomasz Wójcik
3/2/2026 · Written review
Solid CS tool
Macros and views keep agents fast.
- D
Devon Reyes
12/1/2025 · Written review
Workflows are flexible
Custom bot flows route by intent.
- M
Maya Kovacs
11/11/2025 · Written review
Fin is impressive
Their AI agent handles tier-1 well after tuning.
- R
Ravi Joshi
10/11/2025 · Written review
Strong messenger
Conversations feel native to our app.
- P
Priya Shah
10/3/2025 · Written review
Good for product-led
Series + Messenger combo is a growth lever.